COUNSELLING FEES

individuals

couples | families

$140+GST / 50-min session

 

$140+GST / 50-min session

OUR CLIENT COURTESY PRACTICES

our therapists maintain a portion

of their practice open to reduced-fee sessions

to keep their services as accessible as possible

CLIENT

COURTESY

ADJUSTED RATE/

50-MIN SESSION

COVERAGE through BENEFITS

EXTENDED BENEFITS

Extended benefit plans almost always cover some counselling services, but not all extended benefit plans pay for Registered Clinical Counsellors (RCCs).  Arbour's counsellors are all RCCs.  We are not Registered Psychologists or Registered Social Workers, so please verify directly with your plan provider whether coverage exists for RCCs so that you aren't surprised.

 

Arbour does NOT "direct-bill" any extended benefit plans, and instead takes your payment at the time of your appointment.  We then issue you a detailed receipt which you can submit to your plan for reimbursement.  We accept VISA, MasterCard, Debit, or Cheque.

If you qualify for a 3rd party benefit, claim, or grant to cover some or all of the counselling session costs, Arbour will bill the 3rd party directly, but you need to do the groundwork of obtaining a claim.  Arbour has successfully worked with the following 3rd party benefit programs:

  • ICBC

  • Crime Victims Assistance Program

  • MCFD - Autism Funding Unit 

  • Physicians Health Program

  • Regent Christian Online Academy

  • Heritage Christian Online Academy, and

  • some disability insurance programs. 

 

Please ensure that we have received verification of your claim details before requesting an initial appointment.  Be aware that your benefit, claim, or grant may not cover our entire fee of $140, and you are responsible for the remaining balance.  If you have a remaining balance, you may request a client courtesy and we generally grant a $10 or $20 courtesy for households with income less than $60,000 or $50,000, respectively.

EMPLOYEE ASSISTANCE PLANS (EAPs)

A few of Arbour's counsellors are providers for a small selection of Employee Family Assistant Plans (EFAPs or EAPs).  If your employer offers coverage with any of the three following plans, you must call your EFAP or EAP direct line to request a counsellor.  Coverage is limited to the following EAPs and the corresponding listed therapist.  

  • Arete - Joel Durkovic

  • Walsmley Counselling Services - Joan Dosso

  • Optima Global Health - Calvin Black

We often receive requests for our therapists to join additional EAPs or EFAPs as providers.  Please note that we are unable to join any additional EAP or EFAP panels at this time.

COVERAGE through DONATION

DONATION OR BURSARY

If you have been gifted with a donation or bursary to cover the cost of  counselling, we will bill the donating entity directly.  Please consider requesting a client courtesy from Arbour if your household income is below $90,000, and we will pass that savings on to the donating entity, otherwise the donating entity will be billed our full rate of $140.

If you have been granted a bursary or donation, please ask the person responsible for this fund to contact our administrator, Sylvia, at admin@arbourcounselling.ca, to inform us of the terms of the bursary.  Thank you!